interactive client worksheet

Whitespace - Interactive client worksheet.

This form helps us gather the basic information we need to estimate the cost of your project. Hopefully, it will also help formulate thinking to ensure the best possible outcome. The more information you can give us, the quicker and more accurately we'll be able to respond. If you are unsure of any items or feel they are not relevant to you, please feel free to leave them blank.

Please note that you can also download this as a document to fill in offline. It’s available in Microsoft word format. Once completed, you can upload it using our contact form.

What is the name of your company/organisation?

Who are the main contacts for this project? Who should we respond to? Please list relevant names, roles, email addresses and phone numbers.
(e.g. Your Name, Your Job Title, your_email@your_domain.com, 0114 272 6749)

Please describe your company/organisation in a short paragraph.

What is the concept, product or service that the site will offer?

What is your current or intended website address (URL)
(e.g. www.mysite.com / not known at this time etc.)

When do you expect this project to start and when does it need to be completed? Are there any specific reasons for these dates?
(e.g. Product launch, seasonal event, trades how, budgetary reasons)

Do you have a budget for this project?
(This really helps us understand the level of effort and how much time we can put into this for you)

What are your main objectives for this website? Please list reasons in priority order so we can understand what is most important to you.
(e.g. 1. Improve design, 2. Increase sales, 3. Improve search engine visisbility, 4. Enhance functionality, 5. Reduce time it takes to complete operations, 6. Collect customer data)

Who is your target audience? What kind of people do you expect will visit your site?

How do you expect them to interact with your site?
(e.g. Buy products, request information)

Please describe how you would like users to perceive the new site (and your company).
(e.g. Corporate, professional, fun, friendly etc.)

What is the success criteria for this project? How will you measure that your site is a success?
(e.g. 25% more visitors, 20% increase in sales, 60% positive user feedback etc.)

If you have a current website, what elements work well and why do you thing they are successful?

What aspects of your current site are unsuccessful and why do you think that is?

Have your visitors reported any problems?
(e.g. site is slow, not very easy to use, can't find required information)

Do you have any competitors? In terms of both design and functionality, what do you like or what do you think works about their sites? What do you think doesn't work?
(Please list the websites of competitors and your comments)

Once your new site is complete, how important is it for you to be able to manage your own content? If important, what features are required?
(e.g. Extremely, we need to be able to update news, products, upload documents etc. or we don't have the time and need content to be managed for us.)

Tell us about any ideas you have for your site. How would these ideas support the goals of your business and those of the end user?

Is Search Engine Optimisation important to you? How important is it to be listed above your competitors? Is this a prime focus or a secondary objective for you?

Additional information
(what else should we know?)

Additional files